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Payments & Refunds Policy

Version 2026-11-draft

Draft

This policy is a draft and has not yet been approved by legal counsel.
DRAFT — not legal advice. This document must be reviewed by qualified Kansas and Missouri counsel before launch.

In Phase 1 customers pay contractors directly in cash where enabled; both parties confirm payment. Online payments via Stripe Connect (contractor as merchant of record) arrive in Phase 2. Refund requests are handled through the dispute process.

callhomecrewcallhomecrew

A marketplace connecting homeowners with independent service businesses in Kansas and Missouri. Contractors are independent businesses, not employees of callhomecrew.

Homeowners

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  • Create an account
  • How verification works

Service providers

  • Become a pro
  • Apply
  • Marketplace agreement

Policies

  • Terms of service
  • Privacy policy
  • Cancellation policy
  • Payments & refunds
  • support@callhomecrew.com
© 2026 callhomecrew. Policies shown are drafts pending legal review.